Check Click & Collect availability
Australia: A$7.95 standard delivery · Free standard delivery over A$75
Delivery costs & timing
Within Australia, standard shipping is A$7.95 and express shipping is A$11.95. Standard shipping is free on orders over A$75; express shipping is excluded.
We hand your parcel to Australia Post for delivery. Dispatch means handing it to Australia Post, not arrival at your address. We email tracking details after dispatch and notify you if an item is unavailable or your order is delayed.
Delivery within Australia takes up to 5 business days after payment.
International delivery typically takes 5–15 business days after dispatch, depending on the destination. Free standard international shipping is available on orders over A$250 to our supported destinations. Customs and local postal services may affect timing.
Full shipping policyReturns & order problems
Request a return for any product within 7 days of receiving your order, with your order number or proof of purchase. All products are eligible, including personal care products, beauty products, sale items and gift cards. There are no product-category exclusions. Email customersupport@soodoxco.com.au before sending an item back for return instructions.
Received a damaged, defective or incorrect item? Contact our team immediately so we can review the issue.
Full returns policyAsk our pharmacist
Not sure which Soodox product to choose or how to use it? Speak with Daniel, our pharmacist.
Call 1300 165 061 · Contact our team
See Soodox sunscreen in everyday use
Three short videos. Choose one to watch.
Questions about the Family Pack
What is included?
One 100g sunscreen for ages 7 years to adult, one 100g sunscreen for children aged 6 months to 6 years, plus a free hat.
Which sunscreen should each family member use?
Use the green-labelled sunscreen for ages 7 years to adult and the orange-labelled sunscreen for children aged 6 months to 6 years. For children under 6 months, ask a doctor. Read the directions and warnings on each individual product.
Do I need to reapply after swimming?
Yes. Both products are labelled water-resistant for up to 80 minutes. Reapply according to the individual label, including after swimming, sweating and towel drying. Sunscreen is only one part of sun protection: also use shade, protective clothing, a hat and sunglasses.
Who can help with a product question?
Daniel, our in-house pharmacist, can help with product questions. Call 1300 165 061 or contact our team.
Delivery & returns
See our shipping policy for delivery information and our returns policy for return conditions. For an existing order, contact our team with your order number.






